THINGS TO KNOW BEFORE YOU BOOK

Limited Room Release

  • Limited rooms will be offered to those guests who signed up for the waitlist prior to 12pm ET on August 5, 2019.
  • This limited room release will take place on Friday, August 9th. Booking times are based on the order in which you signed up for the waitlist.
  • You must have a Cloud 9 Account prior to booking a room at Avett’s At The Beach.
  • There are more people on the waitlist than there are rooms available – receiving a password does not guarantee you a room.
  • If rooms sell out before you get a chance to book, there is no need to join the waitlist again – we will keep your spot in line.
  • If you joined the waitlist after 12pm ET on August 5th, we will reach out should there be any additional availability.

Rounding Out Your Trip

  • The event offers additional nights, transportation, insurance, children items, and more while booking your reservation for an additional cost.
  • When you first make your reservation, any additional items you select will increase the deposit amount owed at that time.
  • These items are non-refundable and must be paid in full at the time they are added to your reservation.
  • These items can be added anytime after booking either through your Cloud 9 Account or by contacting the Travel Team.
  • Please note, some extra night categories are limited in quantity and could potentially sell out for the event. Don’t hesitate too long when deciding.

Lead Guest

  • This is the person that creates the reservation and is the “owner”.
  • They are responsible for making sure the reservation is in good financial standing.
  • This is the only person that can initiate changes to names on a reservation. It is the Lead’s responsibility to make sure that all the guests are properly added.
  • The Lead Guest is the only person who can cancel a reservation.
  • Changes to the Lead Guest are subject to a fee according to the Name Change Schedule.

Roommates

  • Have everyone create a Cloud 9 Account. Anyone who attended Avetts At The Beach in the past will already have an account.
  • Add your roommate when booking by entering their name and email address.
  • Guests can be added or changed until February 5, 2020. Fees may apply.
  • Guest additions and name changes are only complimentary for a limited time. Fees WILL increase the longer you wait.
  • There are no single occupancy rates. Single travelers will either book a room at double occupancy or contact the Travel Team to inquire about other possible solo travelers.

Accessibility

Please make sure that you have notes of your mobility and medical conditions in your Cloud 9 Account and in the Preferences section of your reservation.

  • Anyone needing ADA accessible accommodations should book into a Caribbean Suite with a King Bed and contact the Avetts At The Beach Accessibility Coordinator – accessibility at cloud 9 adventures dot com
  • Wheelchairs, scooters, and amphibious chairs (with larger tires that can traverse sand and are water friendly) are not available through the hotel. You may be able to rent and have one delivered to the resort. Contact the Accessibility Coordinator for assistance.
  • Our At The Beach airport transportation offers ADA accessible shuttle options for those in need. Simply purchase transportation at the standard rate and contact the Travel Team to make arrangements at least 30 days prior to the event.

If you require additional support please contact the Avetts At The Beach Accessibility Coordinator [accessibility at cloud 9 adventures dot com]