1. What is a Cloud 9 Account & why do I need one?

Your Cloud 9 Account is your personal profile. Every guest attending Panic en la Playa Nueve is required to have an account in order to check in. If you have attended Panic en la Playa before, you already have an account & can log in HERE. Read More

2. When can I make my reservation?

The Public On Sale begins on July 10th at 12pm ET. All rooms are sold on a first come, first served basis – be ready right away so you don’t miss out!… Read More

3. How do I book a room?

Place a reservation by logging into your Cloud 9 Account or by clicking the “BOOK NOW” button at the top of this website. Read More

4. I am traveling alone, are there any single occupancy rates available?

There are no single rates available for Panic en la Playa Nueve. However, you are absolutely able to book a double occupancy room and attend alone. (In this case, you pay the full double occupancy rate of the room and have it to yourself.) If you are looking for another… Read More

5. Can I bring my kids?

Definitely! Panic en la Playa is fun for the whole family! Learn more about bringing your children HERE. Read More

6. Can I add extra nights to my reservation?

Four days in paradise may not be enough. We offer a special discounted rate for guests who want to add additional nights before and after the event. Check out more information on extra nights HERE. Read More

7. When should I add my extra nights?

Purchase extra nights when initially reserving your room or after by logging into your Cloud 9 Account. Extra nights are based on availability, so it is better to add them sooner than later. Remember that add-ons are non-transferrable and non-refundable so make sure you want the extra nights before adding. Read More

8. How do I book extra nights?

Purchase extra nights online through your Cloud 9 Account or by calling the Travel Team. Pre & post nights must be purchased in the same room category and paid in full at the time of booking. They are non-refundable & non-transferable. Read More

9. What’s the benefit of purchasing my extra night through Panic en la Playa?

Panic en la Playa offers a discounted rate & works to keep you in the same room for your entire stay. Read More

10. What if my roommate doesn’t want to stay the extra night?

Rooms are priced based on double occupancy so you will have to pay the rate for two, even if just one of you is staying the extra night. Read More