Bringing The Family

Can I bring my family?

Absolutely! At The Beach is an all ages event, so gather the family and enjoy some epic fun in the sun! Please note, your party must select a suite at Hard Rock Riviera Maya where kids are welcome, as UNICO is an adults only resort. 

What activities are available for kids?

At The Beach and the Hard Rock Riviera Maya has a ton of activities for the kids to enjoy!

  • Event music sets and activities
  • Rockaway Bay, Hard Rock’s awesome water park!
  • Zip lining
  • Multiple pools
  • Kid’s Club
  • Unlimited Ice Cream and Desserts
  • Escape Room*
  • Bowling Alley*
  • Beach and Water sports
  • Video games and Interactive Teen Club
  • and more!

*  Available for a small up charge

How much does it cost to bring my kids?

  • Rates are based on the age of the child during the event, not at the time of booking the reservation.
    • FREE for children 3 years of age and under
    • $599 for children between ages 4 to 12
    • Kids 13 and older are considered adults
  • Kids fees are non-refundable. Be sure your kids are attending before adding them to your reservation.
  • Extra nights for kids age 4-12 are $89/night per child for standard rooms or $149/night per child for suites.
  • If utilizing event transportation, shuttles must be purchased for everyone, regardless of age.
    • Car seats are available for children 2 & under upon request. Indicate this in the Transfer Notes when you enter your flight information at least 30 days prior to arrival.
    • Most airlines will allow parents to check car seats free of charge. If you wish to bring your own car seat, check with your booked airline for more info.

How do I add kids to my reservation?

  • Please note, children are not permitted to stay at UNICO as it is an adults-only resort. You must have a reservation at Hard Rock Riviera Maya to add children to your room. 
  • At the time of booking, select your room occupancy based on the number of adults attending.
  • After booking, log into your Cloud 9 Account to fill out the Kids Form, and our Travel Team will reach out to take care of everything.
  • The maximum occupancy for a double occupancy room with double beds is 2 adults + 2 children.
  • The maximum occupancy for a double occupancy room with a king beds is 2 adults + 1 child under 3 years old.
  • The maximum occupancy for a triple occupancy room with double beds is 3 adults + 1 child.
  • If you are bringing three or more children, you must purchase two rooms. Adjoining rooms are available to families upon request & based on availability. (see below)
  • Cribs and Pack and Plays are available at Hard Rock upon request. Please include this in the Preferences and Special Requests comment box in your reservation.

Can I request adjoining rooms for my family?

  • If you would like to request adjoining rooms, please reach out to the Travel Team and book either:
    • Deluxe Gold with Double Beds + Deluxe Gold with King Bed
    • Deluxe Gold with Double Bed + Double Sky Terrace
  • Adjoining rooms are also available in the Premium and Concert Courtyard rooming categories.
  • There is a limited number of adjoining suites on property. The hotel will do their best to accommodate, but we cannot guarantee all requests will be met.

Does Hard Rock Hotel have a Kids Club?

  • Yes! The Roxity Kids Club is open to all kids ages 4 – 12.
  • Little ones under 4 years old must be accompanied by an adult.
  • There are a variety of activities at Roxity, including arts and crafts, balloon animals, face painting, pool games, pinata, video games, karaoke, and more!
  • Check with the Concierge upon arrival for details on how to register.

Is babysitting available?

  • For those nights when the parents want a solo dance, in-room babysitting is available through the resort.
  • Nannies are screened, bilingual, fully insured and CPR certified.
  • Reservations must be made at least 6 hours in advance. Please contact the Front Desk when you arrive at the resort for further details.
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